Integrated Voice and Collaboration
Unified Communications
Replace your old phone system with a modern, cloud-based platform that keeps your entire team connected — in office, remote or on the road.
VoIP Phone Systems
Crystal-clear calls over your internet connection
Cloud PBX
Full business phone system, no hardware needed
Auto Attendant
Professional call routing, 24/7
Mobile Integration
Your office number on any device, anywhere
Replace Aging Phone Infrastructure with a Smarter, Cloud-Native System
Unified Communications (UC) brings together your voice calls, messaging, video conferencing, and collaboration tools into a single, secure cloud platform — permanently replacing costly and inflexible traditional PBX hardware.
SMTech designs, supplies, and manages your entire UC environment. From porting your existing business numbers to training your team, we handle the complete transition to guarantee zero downtime and no disruption to your daily operations.
Whether you support 2 users or 500, our solutions adapt perfectly to your business model.
Choose from agile, pay-as-you-grow structures or predictable, fixed monthly plans with unlimited calls—dimensioned precisely to handle your required concurrent inbound and outbound traffic without bottlenecking.
Number Porting Included
Keep all your existing phone numbers — we handle the full migration to the new system.
Same-Day Provisioning
New users and numbers can be activated within hours — no waiting for hardware to arrive.
99% Uptime Guarantee
Enterprise-grade infrastructure with automatic failover keeps your phones online.
Everything included, out of the box
No add-ons, no hidden extras. Every SMTech UC plan includes the full feature set your business needs.
Up and running in three steps
Our streamlined setup process gets your new phone system live with zero disruption to your business.
1
Discovery & Design
We review your current phone setup, number of users, call volumes and specific requirements to design the right system for you.
2
Provision & Port
Your new system is provisioned in the cloud and your existing numbers are ported across — typically within 2–5 business days.
3
Go Live & Support
We configure your extensions, train your team and go live. Ongoing support is available 24/7 from our Australian team.
What your business gains from switching
Moving from a traditional phone system to a cloud-based UC platform isn’t just a technology upgrade — it’s a business advantage.
Reduce monthly phone costs by up to 60%
Add or remove users instantly — no technician required
Enable remote and hybrid working for your entire team
Professional call handling that impresses every caller
Never lose a call to hardware failure or outage again
One invoice, full support from a single Australian team
Get a free phone system review
Our specialists will assess your current setup and show you exactly what switching to a cloud system would mean for your business — including cost savings.
Complete your technology stack
Unified Communications works best when paired with the right connectivity and security infrastructure.
Internet & Managed Networks
Your UC system needs reliable broadband behind it. Our wholesale internet and WiFi solutions are designed to support voice traffic without compromise.
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AI Voice Agents
Extend your UC platform with AI voice agents that handle inbound calls, qualify leads and route enquiries automatically — even after hours.
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Commercial Security & CCTV
Protect your premises with professional CCTV, alarm and access control systems — all monitored 24/7 and managed by the same team.
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Ready to modernise your phone system?
Contact SMTech today for a free, no-obligation consultation and a personalised quote.